Support

We’re here to help

For shipment questions, app support or after-sales issues, contact SPRX customer service.

Customer service hotline
+60 16-269 9505

Service hours
Malaysia business hours. Please keep your waybill number ready when you call.

Service region
Malaysia

App support
Use the SPRX mobile app for tracking, shipment history and in-app help. For account or delivery issues, call the hotline above.

Frequently asked questions

How do I track a parcel?

Open the SPRX app and enter your waybill number. Tracking on this website is a quick start; live status is provided in the app.

How do I contact customer service?

Call +60 16-269 9505. Please have your waybill number ready so we can assist faster.

How do I request account or data deletion?

Contact customer service at +60 16-269 9505 and request deletion of your SPRX app account and associated personal data. We will verify the request and process it in accordance with our Privacy Policy.

Is SPRX available outside Malaysia?

SPRX Logistics currently focuses on Malaysia domestic network express services.